While NexZen Media prides themselves in offering a month to month service, we do have a strict cancellation policy in place to help us run our services more smoothly.

This cancellation policy is activated immediately upon the first payment that is given to NexZen Media. In other words, as soon as we begin working together, you agree to the following terms:

If you’d like to cancel or pause NexZen Media’s monthly services, you must notify one of the NexZen Media team members in writing at least 72 business hours before your next payment is due.

If you write to us 72 hours before, the day of or the day after your payment, we cannot cancel or pause services for that month. With that in mind, we are happy to cancel or pause services for the following month.

NexZen Media does not do any sort of refund. As soon as a payment goes through, NexZen Media cannot reverse it. The only way to prevent a future payment from going through is by notifying one of the NexZen Media team members in writing at least 72 business hours before it goes through.

We understand that this is a very strict cancellation policy, but this is the only we we are able to offer a month to month service and solution.

Thank you for your understanding in advance,

- The NexZen Media Team